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Trouble remotely connecting to my computer

yelover
yelover Posts: 1 Newbie

When I try remotely connecting through my phone to my computer it just leaves me stuck on connecting to partner without any connection. I've tried reinstalling to no success and I'm not using a VPN. Can anyone help me with this, please?

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Answers

  • JenW
    JenW Posts: 184 Moderator

    Hi @yelover

    Welcome to the TeamViewer Community! 🎉

    Could you please try to uninstall TeamViewer completely on the computer?

    ❗️ Follow carefully the instructions below, according to the operating system of the computer:

    If the issue remains, don't hesitate to let us know 🙂

    All the best,

    Jennifer

    French Community Moderator