How long should it take for license activation to take effect?

RocknRollTim · 2022-07-03T08:41:06+00:00

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Hi all,

Does anyone know how long it should take for license activation to take effect? I am currently on the free version of TeamViewer and I purchased from the Apple App Store last night a business license for 12 months but my account is still saying its using the free license. I have got TeamViewer on my PC as well as my iPhone. Your help would be much appreciated.

Kind regards,

RocknRollTim

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Accepted answers

RocknRollTim

Hello @JeanK,

Thank you for your welcoming message back in July, I decided to cancel my subscription via Apple and decided to go ahead with TeamViewer themselves. They were very helpful with assisting me through the process when I contacted them directly. Apologies for the delay in getting back to you.

Regards,

RocknRollTim

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JeanK

Hello @RocknRollTim,

Congrats on your first post!

The activation link should arrive in the next minutes after the purchase.

If this is not the case, you may need to call our customer support for help.

☎ Contact Customer Support

/JeanK

RocknRollTim

Hello @JeanK,

Regards,

RocknRollTim