Cannot connect since I paid license...

Spooky1234567
Spooky1234567 Posts: 1
edited July 2022 in Mobile

From Ipad teamviewer app to Android tablet I get the message "Please wait...starts iOS broadcasting" and it hangs there.

Was working like a charm before I paid...

Answers

  • Ying_Q
    Ying_Q Posts: 2,696 Moderator

    Hello @Spooky1234567,

    Welcome to TeamViewer Community and we are happy to help!

    Can you kindly check the apps installed on the Ipad and Android, please?

    For mobile devices connections, we suggest to have the installation of TeamViewer as below:

    Local site for initiating remote connections: Remote Control

    Remote site for receiving remote connection: QuickSupport

    Are you able to check on the mobile devices and restart the connections? We are hoping to hear from you about the result!

    Best,

    Ying_Q

    Community Moderator/中文社区管理员