Unattended Access Issue
Hi,
I have set my estate of 250+ devices with unattended access and I'm able to connect remotley as required with out any issues.
What I'm seeing now, is that devices I could connect to without issue are now asking for a password. Remote updates are disabled and running 15.23.3
I dont understand how this is happening as there has been no changes to the local environment (there endpoints are dumb)
Any advice greatly appreciated
Regards
TC
Answers
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Hi /Jeank
All the devices are on the default policy’s and no policies have been pushed to the estate
Thanks
tim
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Can you check if the devices are assigned to your account, and if Easy Access is enabled?
You can check this in the TeamViewer Options (⚙).
Account assignment is in the General tab and Easy Access in the Security tab.
/JeanK
Community Manager
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Hi Jeank
All of the devices have been assigned to my account and Easy Access is enabled on all of these devices
Regards
Tim
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Is Full Access enabled in the TeamViewer advanced settings for "connections to this computer"?
/JeanK
Community Manager
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Yes full access has been enabled in TV. Like I said I could access this device last week without any issues but now asking for a password
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