link icon
Ask The Community

Multiple Monitors Disconnects Session

A_User Posts: 1 Newbie

Hello, Community!

I've recently downloaded and installed the latest version of Teamviewer to two of my machines, one virtual machine, one Lenovo ThinkPad T560. I connect from my T560 over to my virtual machine just fine. However, once I click the second monitor and try to use it, my session disconnects.

It's not every time, but it seems to coincide quite a bit. I use the free license of Teamviewer and have both of them in my account for quick and easy access. Is opening a second monitor and using both as fullscreen a paid subscription feature, or should this not be happening?

If I only use one monitor, then everything is great.



  • JeanK
    JeanK Posts: 6,435 Community Manager 🌍

    Hello @A_User,

    Thank you for your message and welcome to the TeamViewer Community! 🙌

    Using multiple monitors is not restricted to the free license. So it should be working fine.

    It sounds more like a connection crash. Have you tried reinstalling TeamViewer on the impacted devices and checking if it works better?

    Looking forward to your reply.


    Community Manager


    Did my response answer your question? Help out others and select it as the Accepted Answer