Someone tried to use my account

giuliano_frulio · 2022-09-14T11:14:27+00:00

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Hello, I received the Teamviewer email asking for

authorization for a device that is not mine, because someone tried to enter the program with my credentials from a different city. On the email I see the teamviewer ID of the person who made the request. How can I find out who he is? Thank You!

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Accepted answers

JeanK

Hello @giuliano_frulio,

Congrats on your first post! 🙌

You did well to contact us regarding this security question.

The best would be to write an e-mail to our dedicated security team at privacy@teamviewer.com

Our team is specialized in this field and will be able to assist you.

Let me know if you have any questions!

/JeanK

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giuliano_frulio

Thank You, i have just sent an email.

giuliano