Recently we can't get access in teamviewer without the password which is located in our main office, why?
Hello @cindylb,
Great to see you posting for the first time! 🚀
Are you using Easy Access to connect?
If not, you can check out our article that explains how to set it up.
With Easy Access enable in your main office, you won't need any password to connect.
Let me know if this has worked for you!
/JeanK
