Invoice

MBA
MBA Posts: 1
edited July 2023 in Licensing

Hi, I haven't got my invoice?

Comments

  • riaan_mouton
    riaan_mouton Posts: 2 ✭✭

    IT IS LAW IN AUSTRALIA THAT YOU NEED TO PROVIDE AN INVOICE - YOU CAN'T JUST DEDUCT MONEY FROM CLIENT'S ACCOUNTS. PROVIDE AN INVOICE OR DEAL WITH THE ACCC.

  • Nadin_W
    Nadin_W Posts: 637 Moderator

    Hello @riaan_mouton,

    Thank you for your post.

    Please know that all TeamViewer customers should receive a confirmation email after purchase. This email is sent to the purchaser's email and will also have the invoice attached, in PDF form.

    In case you shouldn't have received your invoice, please check first your email inbox and also your spam folder.

    If you do not find an invoice from us, please reach out to our support team. Our colleagues will be happy to assist you.

    I hope this helps.

    Have a great day!

    Nadin

    German Community moderator 🖤 Moderatorin der deutschsprachigen Community