Lost Teamviewr Connection

selcukckmz · 2022-10-26T10:47:28+00:00

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Hello! I installed TeamViewer for personal, non-commercial use. I have Windows 10. I tried to connect to a remote computer. But I need to restart Teamviewer every 2 or 3 days on my remote computer. Also, my remote computer is far away, and I always need somebody's help. Is this problem only in non-commercial use? Is Teamviewer available in a commercial version ? Do you have any advice for me?

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JeanK

Hello @selcukckmz,

Welcome to the TeamViewer Community! 🚀

In terms of remote connectivity, there is no difference between the free and the paid license. So the issue must be technical.

Did you have the chance to observe what happens on the remote computer?

Are there any specific error messages appearing?

Looking forward to hearing from you.

/JeanK

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