Teamviewer Host personal password rejected

Andrew_B

Hi Community

Installed TeamViewer Host on a server in China and set up a personal password. Tried connecting to this via TeamViewer but Authentication is rejected.

If I connect with the Teamviewer supplied password it connects okay. I've triple checked the password - written it on notepad and copied and pasted to ensure no problems in communication / finger problems but the problem still persists.

Any ideas would be welcomed.

Andrew_B

Hi Jean

Apologies for the late response - the password eventually started working. Our suspicions are that during the CCP Leaders meeting, stricter regulations were put in place on access (we saw that with VPN's being blocked) - those have now been relaxed.

Not sure how they managed to restrict the personal password versus the dynamic password if this was the case, but issue resolved itself nonetheless.

Andrew

JeanK

Hi @Andrew_B,

Great to see you posting for the first time! 🚀

The best option would be to delete what you have set up as a password and set up a new personal password.

Let me know if this has worked for you.

/JeanK

Andrew_B

Hi Jean

Apologies for the late response - the password eventually started working. Our suspicions are that during the CCP Leaders meeting, stricter regulations were put in place on access (we saw that with VPN's being blocked) - those have now been relaxed.

Not sure how they managed to restrict the personal password versus the dynamic password if this was the case, but issue resolved itself nonetheless.

Andrew

JeanK

This is great to hear!

Thank you that you took the time to update the thread.

Have a great day, and see you hopefully very soon!

/JeanK