"Connection Blocked" message

swapsaga97

I'm getting a "Connection Blocked" message  when I try to connect with my second device from my first device. Both of the devices are assigned to my account. Please help.

Natascha

Hi @swapsaga97

It's great to welcome you in our Community 😊

In order to give you a proper answer here, we would need to investigate further internally.

Would you mind sending your email address and both TeamViewer IDs to me in a private message?

Looking forward to your message. Have a great day.

Natascha 🙋‍♀️