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Hello I tried to install Teamviewer 12 on multiple Ubuntu 22.04 machines. The installation runs smoothly, but onnce I start the TeamViewer client I always get the message: 'Not ready. Check your connection'. The connection is fine (no proxy, no firewall), but on all Ubuntu 22 systems I get the same error, even using a…
This proble seems to occur a lot over the last years, as I find a lot of complanes about it. The remotecomputer shows "Ready to connect" but i get this error. I tried restart the remotemachine (which is very unpleasent since it is located at a customers), restart my TV service, turn of IPv6 and flush my DNS. Can you please…
For 2 days now, when connecting to a user, the password screen does not appear or appears very late, do you know why?
We have tensor set up, with about 1k systems on it. 99% of the time it works great and i can remote into a system without requesting permissions. Every once in a while, when i try to connect, it attemps to connect, but then just bombs out and does nothing, no error or anything. it seeems that the only way it allows me back…
Hi, I have noticed on several users when supporting via TeamViewer, I open Task manager the sessions freezes. I close, reconnect and if the user didn't closes the task manager by then, I rejoin a frozen session.. I wanted to open the "More options" to see sub programs. And the CTRL+ALT+DEL is greyed out. Don't know if…
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I have a user who is getting waitforconnectfailed while trying to connect to some remote clients. Other clients connect without issues. I and other users can connect to the remote clients that the user gets the error on. What could be causing this and how do we correct it?
Hello, I am trying to understand how to extract IP addresses from TV sessions. I found the Connections_incoming.txt file. Other than the usernames of the local+remote users, and the time+date of the connection, there is just some long string. What can I extract from this data and how? Please review the screenshot below.…
I cannot connect to a remote desktop computer through the iPhone app. I enter the Partner ID and then click "Remote Control" and it says "connecting to partner" for about half a second and then nothing happens.
I have version Version: 15.47.3 (d11df019d35) running on Mac OSX 12.7.1 The user I am trying to reach has version 15.2.2756 running on Mac OSX 10.13.6 checking the version it says it is up to date. However the interface on her end is total different. When I try to open a session by sending an invitation, nothing happens.…
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