No Remote Connection from iPhone to Android after Migration

Vitaresh
Vitaresh Posts: 3
edited 1:57AM in Mobile

Hello. I performed Migration as TeamViewer required and now can not connect to my Android phone from web or iPhone versions of TeamViewer. When android is online, than I can start Chat only, when it is "yellow" (in sleep mode), than it is seen as "offline".

There is no problem co connect from my MacOS version of TeamViewer.

Problem Android ID is [Removed as per Community Guidelines]

How can I fix this issue?