Connection Blocked - Trying to connect to 6+ PCs at the same time

JacobKlein
JacobKlein Posts: 6
in General questions

I have about 7 PCs that I remote manage, using TeamViewer's free personal license (v15.59.3).

Often, I connect to the PCs at the same time. But, when I try to connect to the 6th PC, I will get a "Connection Blocked" message, indicating I should contact Support for help.

If I wait a few minutes, though, I'm able to connect.

Is there some sort of "Connection Limit - Can only connect to so many PCs so fast" limit, that is causing this "Connection Blocked" message? Also, can anything be done towards removing the limit? This problem is interfering with my capability to remote manage these PCs effectively.

Thanks,
Jacob

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Answers

  • JacobKlein
    JacobKlein Posts: 6
    edited November 27

    I am still having this problem.

    When the problem happens, I get 2 dialog boxes:

    1:
    Unable to connect
    Connection blocked.
    [OK button]

    2:
    Error
    Error: Connection cannot be established - If the problem persists, please contact our support.
    [Checkbox for Don't show this dialog again]
    [OK button]

    Does anybody have any suggestions or advice?

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