Machines are not being added automatically to specified TeamViewer Group

DesktopSupportTeam

Machines are not being added automatically to specified TeamViewer Group created for new machine deployments. we are currently deploying TeamViewer_Host.msi version 15.35.9.0. this issue just started was wonder what gives? the config id has not changed, the API token has not changed the command being used has not changed just the packaged version.

Regards,

Gabriel

JeanK

Hello @DesktopSupportTeam,

Welcome to the TeamViewer Community! 🚀

You could test our recommended script using the group-id parameter:

msiexec.exe /i "Path\To\TeamViewer_Host.msi" /qn CUSTOMCONFIGID=xxxxxx
ping -n 31 127.0.0.1>nul
"Path\To\TeamViewer.exe" assign --api-token xxxxxx --grant-easy-access --group-id gxxxxxx

Adding the group-id is always good for troubleshooting group assignment issues.

You will also find all the recommended steps for the deployment here:

📄 Mass deployment on Windows - Overview

Let me know if you have any further questions! I'll be happy to assist.

/JeanK