Teamviewer shows on website but does not respond

Question

Ying_Q · Answer

Hi @jackeiden,

Welcome to the TeamViewer Community!

May I ask for additional information about the issue you have encountered with TeamViewer please?

* a screenshot of an error message from TeamViewer, 
* the connection setup, 
* TeamViewer versions,
* the Operating system information on the devices

Hope to hear from you about more details.

Best,

Ying_Q