i have licenses but my id id showing free
Hi @VikramAhuja,
Thanks for visiting the TeamViewer Community for help!
If you have not activated your TeamViewer license, we have the Activation Overview available for guiding you through the steps of license activation.
If you have done so on activation, a friendly reminder to sign in to your licensed account on TeamViewer prior to the remote connections.
Let's try it out and let me know if you are able to start the connection with TeamViewer!
Best,
Ying_Q