I purchased the single user license however my account still shows free license.
Hi @RichardJim,
Thank you for reaching out to us. We are happy to see you in our Community!
In order to use a license, it is required to activate the single-user license with your TeamViewer account.
Could you please try the license activation by using the activation link which is on a purchased email?
For more information on the activation procedure, kindly check our Community article. As TeamViewer has 2 types of single-user licenses, please select the article which is suitable for your license type.
Hope you find this helpful🍀
Best,
Akiho
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