Annoying double mouse cursor during remote connect > Show remote mouse cursor option is uncheck

Vortex001
Vortex001 Posts: 3
edited December 2022 in General questions

HI dear pro managers,

I am using latest version of team viewer at this time.

Client is windows 11 and remote is windows server 2019.

Both of them are fully updated.

I have a problem about mouse cursor during remote.

Problem is not from team viewer, because with another program for remote viewing i have the same problem too and problem is inside windows server 2019.

I changed every option such as show/hide remote mouse cursor & all settings related to display.  

No help at all.  

I also reinstalled team viewer on both server and client. 

No help again.  

When i change resolution nothing happens and those mouse cursors are there. 

IN ALTERNATE PROGRAM OF TEAM VIEWER The only way for vanish second mouse is change and revert display orientation.   

In this way double mouse will vanish.

But does not work on team viewer at all.

Please give me a solution to remove double mouse cursor because this is really annoying.


Thanks for your future attention

Answers

  • I checked the other thread and answered it.

    Please help me on this one.

    Thanks