How to unmerge corporate account

I have been using TeamViewer personally for quite some time. My company was using TeamViewer and when I was on-boarded, I was able to merge my personal computers with my company. This was working well for quite some time until the company decided reduce it's license count/stop using Team Viewer. I would still like to use the service personally--as I have a few personal computers attached to my account. I would like to remove my account from my company's portal and revert back to just a personal account. hopefully that makes sense. Is there a way to do this?

Answers

  • Ying_Q
    Ying_Q Posts: 2,721 Moderator

    Hi @Rudy_V,

    Thank you for posting in the TeamViewer Community!

    If the license is TeamViewer Premium or Corporate, and you would like to use your personal account after exiting the company profile, Remove user is the option for your account which can be processed by the company profile administrator.

    If that is not the case for your TeamViewer account, group sharing may be a possible option for transferring the devices between TeamViewer accounts. You may 1) sign up for a new TeamViewer account with a new email address, then 2) add contact and 3) share the device and contact group.

    I hope the information will be helpful and let me know which circumstance fits better in your case.

    Best,

    Ying_Q

    Community Moderator/中文社区管理员