Try to create a new user but get...

Pelle1
Pelle1 Posts: 1
edited January 2023 in General questions
image.png

There is no user with that email or ever been, seemly i'm doing something wrong ?

(while in User management)

Answers

  • JeanK
    JeanK Posts: 7,070 Community Manager 🌍

    Hi @Pelle1,

    Welcome to the TeamViewer Community! 🚀

    This means that the e-mail address is already in our database.

    If you want to add the user to your company profile within the User management tab, you must use the Add existing user button. You can follow the instructions of the article below:

    📄 How to add an existing user

    Let me know if you have any further questions! I'll be happy to assist.

    /JeanK

    Community Manager

Trustpilot

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