How to unlink teamviewer account from business

Okami_Xci · 2023-03-03T14:07:01+00:00

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Some time back (~2018), aparantly my private account got linked to a business (account) when I logged in in teamviewer on a managed device.

I no longer work for that company (since 2019) but my private (free) teamviewer-account aparantly is still linked as since yesterday I'm receiving notification in teamviewer that connection is going to be suspended due to unpaid bills.

How do I unlink my account and get it back to be free?

Or is the only option to Uninstall teamviewer, and re-install together with making a new account?

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Okami_Xci

Okay, well the company and me aren't exactly on 'speaking terms'.

I've asked them before, and when I'm logged in, under user-management i'm not associated with any company.

Yet it still sais my account is Corporate + Meeting Crew.

So I was hoping Teamviewer could fix this, otherwise I'm kind of forced to abandon this account and re-create a new one.

.Carol.fg.

Hi @Okami_Xci,

Thanks for the clarification.

In this case, I would give our support team a call to discuss this further; you can find local numbers here.

Let us know if you have any further questions or concerns.

Best, Carol 🌷👩🏻‍🦰

.Carol.fg.

Hello @Okami_Xci,

Thanks for reaching out to our Community! 🌎

In a case like this, we would recommend contacting your previous company and explain them your situation.

The new company admin should be able to locate and remove your account from their Company Profile.

Once the account is removed, you will be able to use it for personal use without receiving any further messages associated with your previous job.

If the company admin has any questions on how to remove your account, we welcome them to contact our support team.

Share with us how it goes, and let us know if we can help you any further.

Best, Carol 👩🏻‍🦰🌷