Hi @1KathyE_,
Welcome to the TeamViewer Community and We are here to help!
For remote connections with TeamViewer, we surely need TeamViewer installed on both devices. And you may start the remote connection by following the steps in the Community article - Connect via TeamViewer 📖.
If you encounter any issue or problem while connecting with TeamViewer, feel free to comment below 😊
Good luck and Happy Connections!
Best,
Ying_Q
Hi Ying,
Thank you so much for your help. I seem to have many issues... I make a password and TeamViewer tells me every time,
that I try to log in, that there is no record of it. Does TeamViewer need a new password, each time I open it and try to log in?
Thanks again.
Sincerely,
Kathy
