Hi Ying, I do not see any error message from TeamViewer. I will check the teamviewer version.
Regards
Rehan
Hi @johncmaguire16,
Thank you for posting!
May I ask if you see any error message from TeamViewer when you were not able to start the connection?
At the same time, I would like to share the Community article - Supported operating systems for TeamViewer with you and advise you to check if the TeamViewer version is compatible with both devices.
Hoping to hear from you!
Best,
Ying_Q
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