Hi there, I am unable to connect to remote computer after the windows update. Can you please help.

johncmaguire16 · 2023-03-07T04:24:22+00:00

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johncmaguire16

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johncmaguire16

Hi Ying, I do not see any error message from TeamViewer. I will check the teamviewer version.

Regards

Rehan

Ying_Q

Hi @johncmaguire16,

Thank you for posting!

May I ask if you see any error message from TeamViewer when you were not able to start the connection?

At the same time, I would like to share the Community article - Supported operating systems for TeamViewer with you and advise you to check if the TeamViewer version is compatible with both devices.

Hoping to hear from you!

Best,

Ying_Q

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