Sign-in on a new device, new routine?
Hi.
We have several people in the company using TV and before when a new device tried to log on to our account I (as an admin) got a warning by email which said something like
'your account was used to log on to this device:' / "date and time" / TeamViewer ID: 1234567890 / Location: City
Now it just says
'Your account was recently used to sign in on this device on "date and time". To ensure your account's security, you need to add this device to your trusted devices before you can complete the sign-in.'
What device are we talking about? What ID-number? "this device" is not helping. I want the ID number so I can be sure that it is in fact a new device within our company.
I know I can/should fix separate users for all (and I have for many) but some sign in with the general user.
