What happened to the limit of managed devices in the new interface?

dperales555

I just enabled the new TeamViewer interface and noticed that now it is not possible to add more than three managed computers in the free version, making it impossible for me to access most of my computers unattendedly.

I understand that for most users, three computers is more than enough, but in my case it is not at all, which forces me to look for another unattended remote access service if this situation continues.

Is something planned to give free support to maximum 3 devices? Is that documented somewhere?

JeanK

Hello @dperales555,

Thank you for your message. 🙌

This is correct; the free version now only allows 3 managed devices.

Please find our official statement here:

TeamViewer Remote’s Free Version Redesign

Let me know if you have any questions! I'll be happy to help you further.

/JeanK

JeanK

Hello @dperales555,

Thank you for your message. 🙌

This is correct; the free version now only allows 3 managed devices.

Please find our official statement here:

TeamViewer Remote’s Free Version Redesign

Let me know if you have any questions! I'll be happy to help you further.

/JeanK

dperales555

Hi JeanK,

Thank you for your answer, it was what I was looking for.

JeanK

You're welcome! I'm glad I could help.

Have a great day, and happy connecting. 🙂

/JeanK

bazbsg

Wow, after two honest and open comments from me about the VPN (and maybe other influences), you deleted the "community announcement"???

JoshP

Hello @bazbsg

Thanks for your feedback!

We can confirm that we are experiencing a technical issue where the announcement seems to have disappeared from our Forum.

An investigation is underway, and we hope to have the announcement back live in the forum as quickly as possible, including all contained conversations and comments.

Thanks for your patience and understanding!