Trusted Devices Host ID??

NRR
NRR Posts: 9
in General questions

Ever since the switchto the new interface (which is horrible), whenever someone installs logs in to Teamviewer for the first time, we get the email to add to trusted devices... problem is that the email no longer shows the host ID! This needs to be fixed. We called support and they created a ticket, but they are clueless..

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  • NRR
    NRR Posts: 9

    Hello TeamViewer - ANYONE HOME???

  • JoshP
    JoshP Posts: 905 Senior Moderator ☑

    Hello @NRR

    Thanks for your feedback.

    We are more than happy to forward the feedback regarding the request to see the ID of the associated device when requesting to be added as a Trusted Device. Although we cannot say if or when such a change could occur, we will ensure the feedback reaches the appropriate teams.

    As a licensed user, you can also make such requests directly to the support teams via the tickets.

    We apologize for any inconvenience, and thank you for your understanding in this matter.

    Josh P.

    Senior Community Moderator

    ---

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