sound is reduced

jakang78 · May 26

when I remotely connect two PC through Teamviewer, the sound is significantly reduced.

How can I fix this?

JeanK · May 26

Please find the solution to this here:

Let me know if this has worked for you!

/JeanK

vbMizio · May 26

As wrote before, I have the same issue, still on unsing the last 15.42.5 version.

@JeanK , disabling the communications' manager of the audio is not a solution.

I want windows able to manage audio when a communication is on, I have a softphone and some other communication's apps.

Why TeamViewer open a communication session when just a remote session is started? Why it enables my microphone too?

I think, as in older versions of TV, the communications should be managed just in case we need of them (sound monitor, conference and so on).

I can't update to the last TV version on my main PC due to the audio management.

elinne · August 18

Does it help if you turn off the "Computer sound" while connected to a client in the optionsbar at top?

You can also turn off Teamviewer sound in volumecontrol in taskbar.

Still the same issues?

Answers