Why can't I create a custom host?

mayosuppli
mayosuppli Posts: 3
in General questions

I am trying for days to create a custom TeamViewer Host with my company logo and a few other custom details, but when I click Save nothing happens...? It looks like it's loading for a few seconds, then the button "greys" out and no link appears.

Already tried with 2 different browsers. Same thing.


image.png

Note that this only happens with the Host, if I create a new custom Full Host it works fine.

Am i missing something here?

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Answers

  • mayosuppli
    mayosuppli Posts: 3

    anyone?😓

  • Ying_Q
    Ying_Q Posts: 2,707 Moderator ☑

    Hi @mayosuppli,

    Thank you for contacting us for help in the Community!

    May I ask if you saw any error message on TeamViewer Management Console please when you would like to save the customised design?

    Best,

    Ying_Q

    Community Moderator/中文社区管理员
  • mayosuppli
    mayosuppli Posts: 3

    I see no errors.

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