Can't update to new license

VladimirStoyanov

"Replace existing subscription

There's already another core license (Business, Premium, or Corporate) associated with your TeamViewer company. If you activate a new license, the existing one will be replaced.

For more information, please visit our Knowledge Base"

When hitting REPLACE button there is this error :

"It seems that an error has occurred. To resolve this issue, please contact us.

Customer support"

Akiho

Hi @VladimirStoyanov,

Thank you for reaching out to the Community, and we are sorry about the inconvenience.

In this case, we would highly recommend contacting our support team for further investigation.

Please tell us again in this thread if you have any difficulties contacting our Customer Support team.

Thank you for your understanding and patience.

Warm regards,

Akiho