So I have to PC one in my house and in my finds house and she's out of town at the moment and she needs me to dial in and the TeamViewer i have and the one she showed doesn't look the same so I need help please.
Hello @Crysty ,
Thanks for reaching out to our Community!
Could it be that she downloaded our new TeamViewer Remote? If this is the case, you can find the ID and password of the TeamViewer Remote on the field Get help.
Let us know if this information was enough to clarify the issue, or if you have any further questions.
Best, Carol