Just bought license but have no luck connecting me devices. keep going back to free version?

FRANKP00

help

Akiho

Hi @FRANKP00,

Welcome to the Community and thanks for your post!

Please know that it is essential to activate the TeamViewer license with your TeamViewer account in order to make a licensed connection.

To activate your TeamViewer license, please check the activation link which is sent out as the purchase email from TeamViewer.

Once you could confirm the activation link, you are ready to take the activation procedure.

Please access the following article and select the TeamViewer license that you purchased to find a suitable activation process with your license: 📄License Activation Guides

Hope you find this helpful.

Please return here if you have any questions using TeamViewer.

Best,

Akiho