An elderly friend has asked me to help him with his computer. He suggested I download Teamview. I have a Macbook Air and he has a desktop Dell. How do I start?
Hello @Jeanne_Devine47
Thank you for your post, and welcome to the TeamViewer community!
Rest assured - TeamViewer is cross-platform! This means that you will have no issue connecting from your Macbook Air to their Dell.
If they will be in front of their computer while you connect, the following article will help guide you:
If you will need to connect to their device in situations where they are not there, the following article will also help guide you:
I hope this helps! Feel free to ask us anything else about the process - we are more than happy to help 😁
