Cancelation

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ruimaria
ruimaria Posts: 2 ✭✭

I'm waiting for the invoice for over an hour, something that should be instant since payment hit may bank account. I request a cancelation and money back please.

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  • Akiho
    Akiho Posts: 1,254 Moderator
    edited July 2023
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    Hi @ruimaria,

    Thank you for reaching out to the Community, and we are sorry to hear that the onboarding process with TeamViewer caused you inconvenience. 

    In this case, we would recommend contacting our Customer Support team for further assistance, as this topic is included personal information and we are unable to assist such cases in the Community for security & privacy purposes.


    We appreciate your understanding and patience.

    Best,

    Akiho


    Japanese Community Moderator / コミュニティモデレーター