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benvdlei
benvdlei Posts: 1
edited July 2023 in Licensing

Where can I find my license period. I get a message in Teamviewer about not paid my new license

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  • Akiho
    Akiho Posts: 1,254 Moderator
    edited July 2023
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    Hi @benvdlei,

    Thank you for reaching out to the Community.

    Generally, you may able to check your license period either from the invoice or Customer Portal:

    • On your TeamViewer invoice, you may able to find purchase information including Invoice Date, Invoice Total, Payment Status, current subscription Billing Period, and next Billing Date.
    • Also, TeamViewer offers a Customer Portal that allows you to manage your customer data, invoices, and subscription. Please note that it is required to activate it in order to access Customer Portal.

    If you have any concerns or questions about your subscription license or payment, kindly contact our support team for further assistance.

    For any technical questions, please feel free to return here; we would be happy to see you again in our Community.

    Best,

    Akiho


    Japanese Community Moderator / コミュニティモデレーター