Set up Unattended Access for customers
I work on an IT support team and we've been told we need to start using TeamViewer Tensor to connect to our customers servers in order to support their queries - the company has given us all our own login and licenses.
But I'm not sure how to advise the customers to set this up on their end though to allow us to connect to their servers and provide support when needed. I believe they need to install TeamViewer Host on their server, but the "Grant Easy Access" seems to want them to enter each account separately to whitelist them for access (which will be a LOT if they have to set one for each of the support people on our end)
Didn't there used to be a way to just set it up for easy access so the password remained the same?