Apply two managers for ALL devices, with the same rigths

RobertPopa

We are two admins for 150+ devices

We have migrated to the managed devices but the only way to modify the managers on each device is to open each device's settings and setting the users and the rights.

Is there another way, to do it for all devices in one go?

Can we avoid this in the future and have both admins, having full rights on all devices?

JoshP

Hello @RobertPopa

Welcome to the TeamViewer Community! Glad to see your first post is live!

There is, in fact, a way to affect the settings of the device without going to each one by one. Have you had a chance to check out editing manager permissions via Device groups?

The article linked above describes how to perform this via TeamViewer Remote or the web app, but essentially you can alter the group settings to add the new manager to all devices within the group.

This should drastically cut down on the amount of back-and-forth you would need to do in order to add them, as you no longer need to touch each device setting individually.

I hope this helps! If you have any clarifications about your use case or feedback on the process we are happy to hear it!