my ID comes up not found
Hi @tandt5,
Thank you for reaching out to the Community.
If you are using TeamViewer Remote, it can be found on both the main interface of the full client and the Remote Support menu after signing in.
To get more detailed information on this, please check the following article: Where to find my ID and password?
Kindly let us know if you have any questions using TeamViewer.
Best,
Akiho