TFA for connections

bryans

Is there a easy way to migrate a device for TFA for connections?

I have a phone that I am going to retire and the new phone that will replace it. The old phone is still working and gets the connection request notifications.

I would like to move the computers that use that phone, to the new phone. Do I have to go every PC to make the change, or is there a policy or bulk way of doing it?

Corp account.

Ying_Q

Hello @bryans,

Thank you for getting in touch with us the TeamViewer Community!

We have the not-so-good news to share, When changing the mobile devices binding with TFA for connections, it is necessary to use the new mobile to re-setup the same steps with every single endpoint device. TeamViewer has not yet been able to take over the bulky set-up with the new mobile device.

Please let me know if my explanation helps you in this case! I also appreciate your understanding of the limitation on the device update.

Wish you a nice day!

Ying_Q