java.security.ProviderException: Keystore operation failed
Hello,
our customer would like to use TeamViewer Host on Android 11 device. Host APK is correctly installed however crash when open:
What does this error mean?
11-23 08:10:39.250 414 414 I keystore: del CACERT_SettingsKeyAESGCM 10146
11-23 08:10:39.251 3717 3717 W System.err: java.security.ProviderException: Keystore operation failed
11-23 08:10:39.252 3717 3717 W System.err: at android.security.keystore.AndroidKeyStoreKeyGeneratorSpi.engineGenerateKey(AndroidKeyStoreKeyGeneratorSpi.java:331)
11-23 08:10:39.252 3717 3717 W System.err: at javax.crypto.KeyGenerator.generateKey(KeyGenerator.java:612)
11-23 08:10:39.252 3717 3717 W System.err: at com.teamviewer.dataencryptionlib.encryption.AESGCMCipher.createKey(SourceFile:7)
11-23 08:10:39.252 3717 3717 W System.err: at com.teamviewer.dataencryptionlib.encryption.AESGCMCipher.getKey(SourceFile:6)
11-23 08:10:39.252 3717 3717 W System.err: at com.teamviewer.dataencryptionlib.encryption.AESGCMCipher.encrypt(SourceFile:1)
11-23 08:10:39.252 3717 3717 W System.err: at o.ik.EncryptData(SourceFile:4)
11-23 08:10:39.252 3717 3717 W System.err: at com.teamviewer.dataencryptionlib.swig.settings.IAndroidCryptoProtectDataCallbackSWIGJNI.SwigDirector_IAndroidCryptoProtectDataCallback_EncryptData(Unknown Source:6)
11-23 08:10:39.252 3717 3717 W System.err: at com.teamviewer.teamviewerlib.NativeLibTvExt.jniInit(Native Method)
11-23 08:10:39.252 3717 3717 W System.err: at com.teamviewer.teamviewerlib.NativeLibTvExt.f(SourceFile:1)
11-23 08:10:39.252 3717 3717 W System.err: at o.bh1.n(SourceFile:4)
11-23 08:10:39.252 3717 3717 W System.err: at o.bh1.onCreate(SourceFile:14)
11-23 08:10:39.252 3717 3717 W System.err: at com.teamviewer.host.application.HostApplication.onCreate(SourceFile:2)
11-23 08:10:39.252 3717 3717 W System.err: at android.app.Instrumentation.callApplicationOnCreate(Instrumentation.java:1192)
11-23 08:10:39.252 3717 3717 W System.err: at android.app.ActivityThread.handleBindApplication(ActivityThread.java:6719)
11-23 08:10:39.252 3717 3717 W System.err: at android.app.ActivityThread.access$1300(ActivityThread.java:237)
11-23 08:10:39.252 3717 3717 W System.err: at android.app.ActivityThread$H.handleMessage(ActivityThread.java:1913)
11-23 08:10:39.252 3717 3717 W System.err: at android.os.Handler.dispatchMessage(Handler.java:106)
11-23 08:10:39.253 3717 3717 W System.err: at android.os.Looper.loop(Looper.java:223)
11-23 08:10:39.253 3717 3717 W System.err: at android.app.ActivityThread.main(ActivityThread.java:7664)
11-23 08:10:39.253 3717 3717 W System.err: at java.lang.reflect.Method.invoke(Native Method)
11-23 08:10:39.253 3717 3717 W System.err: at com.android.internal.os.RuntimeInit$MethodAndArgsCaller.run(RuntimeInit.java:592)
11-23 08:10:39.253 3717 3717 W System.err: at com.android.internal.os.ZygoteInit.main(ZygoteInit.java:947)
11-23 08:10:39.253 3717 3717 W System.err: Caused by: android.security.KeyStoreException: Unknown error
11-23 08:10:39.253 3717 3717 W System.err: at android.security.KeyStore.getKeyStoreException(KeyStore.java:1301)
11-23 08:10:39.253 3717 3717 W System.err: ... 22 more
Answers
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No one knows?
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I have the same problem, all TV Box with Android 11 crash with this error
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