My login screen is locked and I have no outstanding balance whats wrong
Hi @Lynne13,
Thank you for posting again in our Community ! 🙂
In the TeamViewer settings from your local device, you have the possibility to choose if you wish to lock the remote device after ending the session.
If you don't want to lock the remote device after the session, you need to select Never, as shown below:
We hope this tip could help you in your use case, feel free to confirm it after setting out this option !
Best,
Jen