Not connecting when laptop close lid is closed ( personal use)

jcortes63

After installing the last version of teamviewer for win 10 64 bit , I can not establish lan connections when the lid of the laptop that host the security cameras of my house is closed , I went back to 15.33.7 released in august 2022 and it works well.

Also having problems when I am not at home and connecting remotely going back to 15.33.7 every thing is ok.

Thanks in Advance.

JCortes.

Valeria2

Hi @jcortes63

Happy to see you again in our Community!

Since the redesign of TeamViewer, the Wake on Lan option is no longer available for free users as announced in our blog in April 2023:

TeamViewer Remote’s Free Version Redesign

Regarding the second point and the difficulty of establishing the connection with your home computer, please give us more details so we can find a solution.

We are sorry for the inconvenience caused by these changes and looking forward to hearing from you.

Have a nice day!

Valeria