Hi,
We subscribe to a limited number of channels. We often encounter "All channels in use" errors.
What is the easiest way to get a list of all users who are currently using a channel?
Thanks,
Zak
Sorry, thats not a helpful answer.
The scenario is this:
1) One of my team members complains that they can’t connect to a PC due to a “All channels are in use” error.
2) My first thought is “I need a list of all team members that are currently using a channel, so I can make sure they havent left a session open inadvertently”.
How do I get a list of all users currently using a channel?
This should be an easy thing to do. Unless of course, TeamViewer wants to make it hard / impossible in order ro sell more channel licenses. If thats the case, please tell me, I don’t want to keep wasting time trying to figure this out.
Thanks.
Hi @Zoominoff,
It is great to have you here in the Community!
Regarding the channel usage for TeamViewer remote connections, there are 2 main sharings available in the Community.
👉 Please also check the channel total and your TeamViewer license type to perform the channel group action.
I hope that these two articles help you with channel usage and ease the confusion.
If there is anymore uncertainty, feel free to drop a message and we are here to help!
Best,
Ying_Q
I have the same question: When my team report the "All channels in use" error I want to check who is using it so I can prioritise channel use. Apparently, the old TV used to allow this in the "About TeamViewer" pop up under help…but not anymore.