Remote connection is adjusting local audio volume

Ian_C

Why is a TeamViewer remote connection decreasing the audio playback on my PC?

I don't want the volume of other audio sources adjusted when I initiate a connection to a remote PC. Audio settings for remote connections & meetings are disabled a far as I can see.

JenW

Hi @Ian_C,

Happy to see you posting again in our Community!

Maybe the following workaround helps to fix your issue: 

Please right-click on the speaker's item in the tray menu ➜ Open Sounds ➜ Go to Communications and set the value to Do nothing. You can then confirm the settings and try it again. 

Hope this helps!

Best,

Jen

JenW

Hi @Ian_C,

Happy to see you posting again in our Community!

Maybe the following workaround helps to fix your issue: 

Please right-click on the speaker's item in the tray menu ➜ Open Sounds ➜ Go to Communications and set the value to Do nothing. You can then confirm the settings and try it again. 

Hope this helps!

Best,

Jen

Ian_C

Thanks Jen. That did help.

Admittedly, I would have preferred a change in TeamViewer settings instead of a global setting in Windows.

JenW

Hi @Ian_C,

We're happy to read that it helped.

We will forward your feedback internally to the dedicated team.

Have a nice day,

Jen