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    • Could not connect to my computer devices

    User: "cndesu"
    cndesu

    Hi,


    I have free licence. I am using my home computers in different networks ( home automation, kids computers) on teamviewer. today I cannot access any of my devices even though all the devices show available to connect. Any idea why this happened.


    At the same time on web login I see migration required message on all my devices. I do not know what that meant.

    Thanks in advance.

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      User: "Valeria2"
      Valeria2
      Moderator ☑

      Hi @cndesu ,

      Thank you for visiting us again!

      We are sorry that you can´t connect to your home devices, so for a better understanding:

      • Please give us more details of the issue.
      • Send us a screenshot with the error message, to search for a solution.

      Regarding your second question about the meaning of the migration required for your devices, the answer is that this will save you time and effort managing the computers of your different networks. In the article below we explain the advantages of migration and provide a step-by-step guide on how to perform it:

      📃Migrate your devices.

      We hope you find this information useful and look forward to hearing from you.

      Have a nice day.

      Valeria

      Moderadora de la Comunidad en Español/ Spanish Community Moderator

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