I can’t cancel my license

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AndrewT35678
AndrewT35678 Posts: 1 Newbie
edited February 6 in Licensing

I tried to cancel my license but the ticketing software won’t let me sign in and it blocked my email from replying to the ticket [removed per Community Guidelines], TeamViewer Cancellation

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  • Akiho
    Akiho Posts: 1,216 Moderator ☑
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    Hi @andrewt,

    Thank you for reaching out to the Community and we are sorry to hear about the inconvenience.

    Since you already submitted a ticket and got in touch with our dedicated team, we kindly ask for your patience in getting an update from TeamViewer. However, phone or chat could be alternative methods to reach out to our dedicated team in case you would like to ask for an update on your case.

    We appreciate your understanding.

    Best,

    Akiho


    Japanese Community Moderator / コミュニティモデレーター

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