I can’t cancel my license

AndrewT35678

I tried to cancel my license but the ticketing software won’t let me sign in and it blocked my email from replying to the ticket [removed per Community Guidelines], TeamViewer Cancellation

Akiho

Hi @andrewt,

Thank you for reaching out to the Community and we are sorry to hear about the inconvenience.

Since you already submitted a ticket and got in touch with our dedicated team, we kindly ask for your patience in getting an update from TeamViewer. However, phone or chat could be alternative methods to reach out to our dedicated team in case you would like to ask for an update on your case.

We appreciate your understanding.

Best,

Akiho