Policy can be selected for client, but not saved

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wright_is
wright_is Posts: 11 ✭✭

I am adding devices to our MC. I have 4 devices in a group and 2 have had a policy added to them, the other 2, I can go into the policy section of their settings and select a policy, but as soon as I click on a policy, the drop-down list springs back to "select a policy".

I have deleted and re-added the PCs several times and no change.

The clients are running the latest version of TeamViewer Host.

I read elsewhere, that if the password in TV MC doesn't match the one on the device, it will fail, but I can click on connect and it connects straight away, without asking for a password (i.e. the password in MC is the same as on the client, as it connects automatically).

(Bonus question for 10 points: I have set a policy for the group, but the devices I add don't automatically inherit the policy, I have to manually set it for each device.)

Answers

  • wright_is
    wright_is Posts: 11 ✭✭
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    Hmm, I was on leave last week, when I came back to the office today, the 2 PCs allowed a policy to be set…