Cannot uninstall teamviewer

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Halin
Halin Posts: 2 Newbie
edited April 4 in General questions

Hi i have a question about uninstall the teamviewer(32bit) free download version.

I want to delete the teamviewer and re-install program,

but when i choose to delete the teamviewer at control panel, it says teamviewer uninstall.exe cannot found on programfiles(x86).

So, i delete all folder name teamviewer in programfiles(86)…

Then when i re-install at the homepage, it says “32bit teamviewer is already in your computer, first you have to delete 32bit version first.”


What should i do?? 😭😭😭

Best Answer

  • Ying_Q
    Ying_Q Posts: 2,596 Moderator
    Answer ✓
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    Hello @Halin,

    Thanks for posting in the support forum in the TeamViewer Community!

    From the information you have shared, it looks like the uninstallation of TeamViewer 32-bit has not yet been completed.

    Can you follow the steps in the article - Uninstall TeamViewer (Classic) on Windows and perform the uninstallation accordingly this time please. Afterwards, you may start the new installation of TeamViewer again.

    Hope it helps and let me know if the uninstallation works this time!

    Best,

    Ying_Q

    Community Moderator/中文社区管理员

Answers

  • Ying_Q
    Ying_Q Posts: 2,596 Moderator
    Answer ✓
    Options

    Hello @Halin,

    Thanks for posting in the support forum in the TeamViewer Community!

    From the information you have shared, it looks like the uninstallation of TeamViewer 32-bit has not yet been completed.

    Can you follow the steps in the article - Uninstall TeamViewer (Classic) on Windows and perform the uninstallation accordingly this time please. Afterwards, you may start the new installation of TeamViewer again.

    Hope it helps and let me know if the uninstallation works this time!

    Best,

    Ying_Q

    Community Moderator/中文社区管理员
  • Halin
    Halin Posts: 2 Newbie
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    OMG.... it works! the advanced uninstallation way was the answer!

    thank you for your speed answering with my questions

    have a nice day😘

  • Ying_Q
    Ying_Q Posts: 2,596 Moderator
    Options

    I am glad that the advanced uninstallation could help you! 🙌

    Wish you a great weekend!

    Best,

    Ying_Q

    Community Moderator/中文社区管理员