Connections_incoming.txt contains the client ID, but can you find out its IP?

V_i_k_t_o_r

Hacked the PC and encrypted part of the data.

Suspicion due to teamviewer session.

Is it possible to find out from which IP address the connection was made?

Only the identifier is specified in Connections_incoming.txt.

.Carol.fg.

Hi @V_i_k_t_o_r ,

Thanks for your question and we're sorry to hear about your negative experience with TeamViewer.

We take the security of our users very seriously. We highly recommend reporting the cybercrime to the police as well as reporting the incident on our page: Resolute misuse prevention.

If you already have the investigation with the authorities open, the police can contact our security team at privacy@teamviewer.com to request further information relevant to the cybercriminal investigation.

• For more security information please check our Trust Center.
• For TeamViewer's best security practices please check our Security Handbook.

I hope this information can assist you!

Let us know if we can clarify any further concerns.

Best, Carol

.Carol.fg.

Hi @V_i_k_t_o_r ,

Thanks for your question and we're sorry to hear about your negative experience with TeamViewer.

We take the security of our users very seriously. We highly recommend reporting the cybercrime to the police as well as reporting the incident on our page: Resolute misuse prevention.

If you already have the investigation with the authorities open, the police can contact our security team at privacy@teamviewer.com to request further information relevant to the cybercriminal investigation.

• For more security information please check our Trust Center.
• For TeamViewer's best security practices please check our Security Handbook.

I hope this information can assist you!

Let us know if we can clarify any further concerns.

Best, Carol

V_i_k_t_o_r

https://community.teamviewer.com/English/discussion/comment/153877#Comment_153877

Thanks for the answer.

.Carol.fg.

You're welcome @V_i_k_t_o_r !

Don't hesitate to post again if you need any further help. 😄

Have a great day!

Best, Carol