all managed devices (alle verwalteten geräte)

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lothi
lothi Posts: 1 Newbie
edited April 25 in General questions

To the right of the All managed devices field, it says 2/3 devices. What do 2 and 3 mean? Further down, 2 devices are displayed. So why 2 out of 3? What is the third device and why is it not displayed?



UI version: 15.52.5 new interface

Answers

  • JenW
    JenW Posts: 981 Moderator
    edited April 30
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    Welcome to our Community @lothi! 🙌

    The information 2/3 devices that you can see in the All managed devices field means that with your license type, you can only have up to 3 managed devices.

    At the moment, you only have 2 managed devices so you still have the possibility to add a third one to your account.

    💡 For free users, the number of managed devices is 3, as stated in our announcement: TeamViewer Remote’s Free Version Redesign

    To learn more about managed devices, please check out our Community article: What are managed devices?

    We remain available for any further questions you may have!

    Best,

    Jen

    Modératrice Communauté Francophone 💌 French Community Moderator